Refund policy
1. Overview
At KitchenBeater.site, customer satisfaction is our highest priority. We proudly offer free returns and refunds within 30 days of delivery on eligible purchases.
By placing an order on our website, you agree to the terms outlined in this policy.
2. Return Eligibility
To qualify for a return:
- The request must be made within 30 days of delivery.
- The item must be returned in acceptable condition.
- Proof of purchase is required.
- Products must not be intentionally damaged, altered, or misused.
3. Free Return Shipping
Eligible returns qualify for free return shipping worldwide.
To initiate a return, contact:
Email: MugurelCladea934@hotmail.com
Our support team will provide detailed return instructions.
4. Refund Processing
Once the returned item has been received and inspected, we will notify you of the refund status.
Approved refunds will be issued to the original payment method.
Most refunds are processed within 5–10 business days after approval.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Include:
- Order number
- Description of the issue
- Supporting photographs
We will work quickly to provide a replacement, exchange, or refund.
6. Order Cancellations
Orders may be canceled before shipment. Once an order has been dispatched, cancellation may no longer be possible.
7. Contact Information
Email: MugurelCladea934@hotmail.com
Phone: +1 (806) 620-9019